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Recent Activity

  1. baronalocksmith
    Customer Service Complaint - Manager and associate in El Cajon Calif store
    June 24th, 2016,  I brought my Kenmore Vacuum (about 3 years old)  to Sears El Cajon for repa...
  2. solisem
    CRAFTSMAN facebook customer service is horrible.
    I messaged Craftsman facebook page a couple times about missing bits to a drill I bought.  I even po...
  3. anuj.bohemian
    Sears not honoring warranty
    I purchased(actually a gift) this Kenmore Elite 5 Qt 400 Watt Charcoal Stand Mixer, Item # 008892880...
  4. jamesfleming
    Dryer twisting and ruining clothes. Looks like I'm not alone
    Like others here we too are experiencing caught clothes twisting in the dryer.  Seems like sears sho...
  5. aravenfan
    They take my money but no order??
    Placed an order online without  problem. Checked with the bank and money was taken out. Good thing I...
  6. pfoo
    I am so upset with our mattress, the lack of customer service, and deceiving return policy
    My wife and I purchased a beautyrest recharge keeler after spending a solid hour trying all the matt...
  7. Voca2016
    What's my recourse when Sears won't honor the warranty they sold me?

    week 1: June- warranted  refrigerator goes out ( 3 year old Whirlpool).Call Sears and schedu...
  8. liz52408
    return policy
    I tried to return clothing that I had purchased at Sears and was told it was past the return timefra...
  9. Ksgolden56
    What is address for Sears Cares Escalation team?
    We have had a lot of problems trying to resolve the repair or replacement of our Samsung Washer.  We...

Fire Sears Holding Company's customer service company

Try to find a company whose representatives don't lose long-time customers by making static sounds with their voices and hanging up on your frustrated and increasingly angry customers.