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Recent Activity

  1. skquimby5
    washer and dryer not delivered
    My husband and I went into Sears on Monday and ordered a washer and dryer. we recieved a confirmatio...
  2. kbacak18
    Kenmore Elite Fridge Icemaker
    I have model #795.71053.011.  After dumping ice the ice tray does not go back down flat.  Water refi...
  3. mrohanrn
    How do I file a formal complaint?

    Please be advised that I would like to file a formal complaint regarding the service I have rece...

  4. ngroot
    Why are you unable to deliver my dryer?
    I ordered a dryer from you guys back on Jan. 18.  The shipping company, Central Transport, tried to ...
  5. jbo33
    Waiting on refund!
    I have been waiting for over 2 months for my refund. I returned defective furniture I ordered back i...
  6. Tina543
    Dishwasher "Repair"
    I contacted Sears for a dishwasher repair.  My appointment window was between 1-5 p.m.  The technici...
  7. Morality
    Poor Customer Service
    Rob arrived today to fix my Cabrio washing machine that was making a loud banging noise the last 4 m...
vote
20
points

Fire Sears Holding Company's customer service company

Try to find a company whose representatives don't lose long-time customers by making static sounds with their voices and hanging up on your frustrated and increasingly angry customers.