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Magnoliakj  -  In: Customer Service
jojo32161  -  In: Appliances
toddoubre  -  In: Sears Feedba

Recent Activity

  1. Magnoliakj
    Who i can contact for poor customer service and pot sears repair rules
    My Kenmore water heater has been leaking and flooded the area due to a slow drain. It is a Power mis...
  2. jojo32161
    kenmore elite trio light problem
    I have purchased Kenmore Ellite Trio Refrigerator and also experienced the same problem with light b...
  3. toddoubre
    searspartsdirect website
    My Owned Models are not in my profile anymore and it will not let me save models anymore. I need the...
  4. vikashrk
    ProForm Thinline Desk Treadmill - Issue with the warranty mentioned online and warranty on the owner manual
    Hi.

    Sears Vernon Hills, IL store has placed the order for the item "ProForm Thinline Des...
  5. frustrated1947
    incompetent sears repair service and messing up my cook top and lying and blaming customer
    Hello Sir/Madam,

    I am extremely disappointed with the service provided by seas  home repair.<...
  6. VGFRITTS
    SO-CALLED "CUSTOMER SERVICE" IS OF NO HELP! NEED AN ANSWER ON MY EGIFT CARD!
    2 days ago I purchased a $450 egift card. I was contacted later that day to verify my security detai...
  7. jsaibot74
    2nd damaged oven
    I originally placed an order for a kitchenaid double oven.  The one I received was dented with the b...
vote
10
points

Today I received a check to cover the cost of the 2011 Kenmore Elite Electric Built-In Oven Model 790-4809-3000 with shelves that fell off the walls and the repairs were not acceptable. I applauded Sears for "doing the right thing".

Today I received a check to cover the cost of the  2011 Kenmore Elite Electric Built-In Oven Model 790-4809-3000 with shelves that fell off the walls and the repairs were not acceptable.

I applauded Sears for "doing the right thing".
vote
30
points

Fire Sears Holding Company's customer service company

Try to find a company whose representatives don't lose long-time customers by making static sounds with their voices and hanging up on your frustrated and increasingly angry customers.