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lyns3kds  -  In: Customer Service
robl113  -  In: Parts Servic
hcruzness  -  In: Appliances
jsaibot74  -  In: Appliances

Recent Activity

  1. hcruzness
    Misleading advertising & poor customer service
    I purchased a Kenmore Electric Range (slide-in model) less than ten years ago. The ceramic glass coo...
  2. ytu888
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    Since last Saturday 4/23, I tried to place an order on your webpage for more than 20 times from 3 di...
  3. lyns3kds
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    I'm extremely disappointed with Sears! I've been a loyal customer for 30+ years. I've...
  4. robl113
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  5. jsaibot74
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    I originally placed an order for a kitchenaid double oven.  The one I received was dented with the b...
  6. mntantum
    How do I submit a complaint to the Office of the President for Sears Holdings about Sears.com

    Bought a Warehouse of Tiffany chandelier from Sears.com online in Sept 2012. never used it. want...

  7. cspkez
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    I purchased a Samsung refrigerator in 2014, loved it until it stopped working in March. I called Sea...
  8. Michael Franco
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  9. megan_17_andrews
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    I ordered a trampoline. The product was very nicely priced how ever the customer service is appallin...
  10. Ron Hawkins
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    Having a freezer can be a lifesaver. Freezers allow you to keep all kinds of different foods edible ...
vote
10
points

Today I received a check to cover the cost of the 2011 Kenmore Elite Electric Built-In Oven Model 790-4809-3000 with shelves that fell off the walls and the repairs were not acceptable. I applauded Sears for "doing the right thing".

Today I received a check to cover the cost of the  2011 Kenmore Elite Electric Built-In Oven Model 790-4809-3000 with shelves that fell off the walls and the repairs were not acceptable.

I applauded Sears for "doing the right thing".
vote
30
points

Fire Sears Holding Company's customer service company

Try to find a company whose representatives don't lose long-time customers by making static sounds with their voices and hanging up on your frustrated and increasingly angry customers.