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philipnowak  -  In: Lawn and Garden
nevavgv  -  In: Shop Your Way Rewar
lafontaine  -  In: Sears Feedba

Recent Activity

  1. madgolfer
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  4. SHC-laurelS
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  5. SHC-JulieK
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  6. Sassy125125
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  7. ssco2009
    who is the person in charge to complain about delivery dissapointments, one after another...
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  8. nevavgv
    Missing points for reviews
    Hi,<br><br>It&#39;s been already 3 months since I wrote 46 reviews, from where 43 were approved, but...
  9. lafontaine
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    As I said to my Sears Member Experience Manager, there&#39;s always a light in the darkness of any d...
vote
10
points

Customer Service

Sears MUST speed up the check-out process for the customer. There are WAY too many questions asked and the process is made even slower by the lack of speed of the terminats (cash registers). If an iPad is used, the process is lengthened by about 50%. I left my job at Sears as a sales consultant because I did not want to lower my level of customer service to the level that Sears wanted me to perform.
vote
10
points

Craftman Tools Workshops

Living in Puerto Rico, there are many tools from craftman.  They should give workshops on using the diferents tools and the application they have buliding and renovating and specially, using them on concrete walls or PVC boards.
vote
40
points

free shipping for community members

It would be so cool to earn free shipping.