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JulieJulie (Community)  
The weather has been pretty awful in the Chicago area the last few weeks, so we have not been able to get our seedlings in the ground.  They are looking good under a heat lamp in the basement, but we are still waiting to plant.  Hopefully in the next couple of weeks!

Anyone else planted spring seedlings, yet? 
aggelathaggelath 
I own a business in Greece that installs garage doors. A customer of mine bought the garage door opener Craftsman Model 139.53930DM  and asked from me to install it. When we finished the installation step 12 as it is described in the user manual, the opener does the following: it moves towards the down direction for around 15 cm and then turns back for no obvious reason and then stops. The door is not unbalanced (it moves with no difficulty during the manual operation) and we have checked the adjustment step 2 (adjust the force) but the problem insists. What could be the solution to this problem?
mwag4054mwag4054 
Look at this I have been trying to get my refrigerator fix for over two years? The customer is no help at all they are just good at passing the buck?
 
busterhearnebusterhearne 
To Whom It May Concern:

We are decades long and loyal customers who have spent tens of thousands of dollars through purchases and interest on credit cards with Sears and now feel abandoned after we purchased the Sears Whole Home Warranty and being denied of a claim to repair our AC unit due to a dirty filter. The Goodman brand is known for these types of failure as mentioned by the technician not to mention the class action lawsuit against them for that very reason that is available on the net. The responding technician from Climanergy who apparently was servicing a work order from Cross Country Home Services performed no other test to diagnose the reason for failure. I have documented feedback from various AC companies that it would be hard pressed, if not impossible, to blame the compressor failure on a dirty filter. They further stated that acid corrosion, electrical problems and many other things could have caused the failure and that these home warranty services use these tactics to deny claims.

As a long standing Sears customer who has paid my dues on the years with sears beginning with my dad who also had an account beginning in the sixties I deserve better. And before I began a borrage of events by engaging social, consumer, news and governmental entities about how I was treated by Sears through Cross Country/HMS Home Services I felt an obligation to inform Sears of this fact given my and my family's enduring relationship with Sears products and services. I am also seeking legal advice from my attorney as well.

What I want is for someone with authority at Sears to review my case (#79344063) with CCHS and consider my strong business relationship and overturn my claim denial and hold CCHS responsible for not treating me as a loyal and tenured customer as opposed to a newby home warranty customer since December when I subscribed to the Whole House program. I feel like we deserve that from our family's investment in this company over the decades.

Thanks


 Loyal Customer

 
Natasha2015Natasha2015 
Sears installed my water heater incorrectly with parts missing on 3/13. Our sherif delivered a county code violations notice and I am about to get fined. The unit is missing a discharge pipe and is potentially dangerous without it. Technician that installed the unit also lied and charged me extra $$ that i now know for sure are fraudulent. I sent proof to Sears. SHC ignored my e-mails & letter. I spent hours on the phone with customer service, installations, etc. Can you offer a solution or should I just sue?
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