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Roe BuckRoe Buck 
This week is a Saver Days week, and I've already received several emails about it. All of them have the same link to a digital catalog that has the Club pricing, and the only mention of availability states "OVER 1,000 CRAFTSMAN ITEMS IN-STORE AND ONLINE!".

When I pointed out that some of the Club sale prices in that digitial catalog do not match the Club sale prices on the Sears/Craftsman websites, a chat agent told me that Saver Days prices are for in-store only.

I spoke with his supervisor, who said that in general all advertised sale & promotions are for in-store only.
Jamie00716Jamie00716 
Hello I need help again getting points for my reviews done since the last time I reached out on here which I beleive was last year some time. I have done at least 7 or more various reviews since then,  making sure I was clicking through the email to leave the review, and I have only received points for 1 review. I have reached out to SYW who told me to email sweeps@searshc.com. Sweeps responded to email info@shopyourwayrewards.com and they responded they can't help either and to come here again. I guess I should just stop leaving reviews because it becomes such a hassle to get credit, but I like to leave them as I rely heavily on reviews when making purchases myself. I think it is great to get rewarded for taking the time to leave an honest and thorough review, unfortunately there is not any available support for the reviews except for here. I have gotten great help here before, just feel bad for having to make my issues public each time. Thank you kindly.
theresearcher2010theresearcher2010 
I have spent well over 10 hours on the phone trying to find solutions, and I'm done speaking with people who do not care or know enough about their job! My time is also valuable, and one would think that the money I've spent in a faltering store would be appreciated. This is supposed to be a business, not a bunch of pathetic employees lacking in skills. I can surely understand why so very many stores are closing. It's a sad shame!!
Who can I speak to that will actually help?
Thank you for your time.
Sueb71361Sueb71361 
We have a Sears water heater. The thermo coupler went out and we had a technician out to repair it on the 15th. We had already had someone look at it so we new what the problem was and Sears service was told about it when the appointment was made. When the technician came out on the 15th. He was unable to fix the problem as there is another part that is needed when replacing the thermo coupler. He told us that they were not allowed to keep that particular part on the truck and that is would have to be ordered. The techncial ordered the part and set up an appointment for today (4/21) to come repair it. At this point that part has not arrived and without it he won't be able to repair the water heater. This is absolutely unbelievable. I will never purchase anything from Sears again.
JulieJulie (Community)  
The weather has been pretty awful in the Chicago area the last few weeks, so we have not been able to get our seedlings in the ground.  They are looking good under a heat lamp in the basement, but we are still waiting to plant.  Hopefully in the next couple of weeks!

Anyone else planted spring seedlings, yet? 
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